Membership Policies
Caring, Honesty, Respect and Responsibility
At the Kenosha YMCA, we expect staff, members and guests to behave in accordance with our mission and values at all times, respecting the rights and dignity of others. Adherence to the Y Code of Conduct and regulations is essential. Non-compliance may result in suspension or termination of Y membership privileges.
The Y is For All
The YMCA is a membership organization, welcoming people of all ages, races, ethnicities, religions, abilities and financial circumstances. Our programs embrace diversity, reflecting the needs and composition of the communities we serve.
The Kenosha YMCA is committed to providing a safe, welcoming, and inclusive environment for all. To support this commitment, we have adopted the following Code of Conduct to guide the actions and behavior of staff, members, and guests while in YMCA spaces and while participating in YMCA programs.
All individuals are expected to conduct themselves in a manner that respects the rights and dignity of others at all times.
Our Core Values: Caring • Honesty • Respect • Responsibility
- Speaking in respectful tones, dressing appropriately and refraining from the use of vulgar or derogatory language.
- Resolving conflicts in a respectful, honest and caring manner; never resorting to physical contact or threatening gestures.
- Respecting others by refraining from intimate behavior in public.
- Respecting the property of others; never engaging in theft or destruction.
- Creating a safe, caring environment, free from weapons of any kind.
- Participating in programs to build a healthy spirit, mind and body; never engaging in the use, sale, dispensing or possession of illegal drugs or narcotics or the unsanctioned use of alcohol on Y premises.
- Adhering to the YMCA’s smoke-free policy. Smoking, smokeless tobacco, electronic cigarettes, and vaping are not permitted in any interior or exterior YMCA spaces.
Adherence to the YMCA Code of Conduct is essential. Failure to comply may result in immediate dismissal from the premises and/or suspension or termination of membership or program privileges.
For the safety of our community, the Kenosha YMCA screens all members and guests against sex offender registries.
MEMBERSHIP PAYMENT OPTIONS
Monthly Bank Draft
Monthly membership dues are automatically drafted from a credit/debit card or from a checking/savings account via electronic check on the same date each month, based on your join date. This is an ongoing membership that continues until you submit a written cancellation request at least ten (10) days prior to your next draft date. The Kenosha YMCA does not lock you into a contract; however, rates are subject to change with notice. Membership dues are charged regardless of usage.
Annual
Annual Memberships are paid in full at the time of joining and are valid for twelve months. Renewal notices are sent one month prior to your expiration date. Membership fees are non-refundable and non-transferable.
Lockers are available for daily use. Please be sure to lock your locker, as the YMCA cannot be held responsible for lost or stolen items. You may also rent a locker monthly or annually if you prefer (subject to availability). Locks left on daily lockers are subject to being cut, and we cannot be held responsible for items left in lockers.
The Member Loyalty Program rewards and thanks members that maintain and continue their membership for at least one year. Loyalty Members receive benefits and discounts that our standard members do not.
The YMCA is a membership organization. In an effort to provide a safe place for your family, we give each member, 12 years and older, a membership card. Photo ID with proof of age is required for membership and to receive a membership card. We ask that you always present it to gain admittance to any YMCA. You may purchase a replacement card at any time for $5, or download our free Kenosha YMCA app and use your phone to scan in.
Standard* members aged 15 and older will receive three complimentary guest passes per calendar year. All guests 12^ years of age and older are required to provide a picture ID, and sign the daily liability waiver for all visits. Guest passes are tracked electronically and unused passes do not rollover. $8 per guest after complimentary passes used. Guests 11 and under are required to have a responsible adult actively supervising them while accessing the Y facility.
*Loyalty Members 15 and older receive six guest passes per calendar year!
^Guests age 12-17 without an adult are required to have a signed Youth Code of Conduct (youth permission form) on file.
Y members can visit any participating YMCA in the U.S. Valid for active, full facility Y members. Members must use their ‘home Y’ at least 50% of the time. You can find all participating Y’s easily at www.ymca.net. Special & short term memberships (health plan memberships, group homes, other agencies, etc.) and program-only participants are not eligible for Nationwide Membership.
The YMCA is not responsible for lost or stolen articles.
Lost and found items are kept at the Member Service Desk for 7 days and then donated to a charitable organization.
The use of cell phones and other electronic devices is prohibited in ALL locker rooms and restrooms. YMCA programs and events are often photographed/videotaped for promotional purposes. If you do not wish to be included, please speak with the YMCA event and/or program staff.
If you have a disability, need further assistance or more information, please call us at 262.654.9622 or send us an e-mail at info@kenoshaymca.org.
Missed classes cannot be refunded, credited or made up. We offer credits upon request for medical reasons only. Credits will only be issued for the current and previous session. Documentation is required, a prorated system will be used and a $10 processing fee will be deducted from the amount of the credit. Credits are valid for 12 months.
All schedules, activities, class fees and staff may be changed or canceled by the Y without notice. If a class is canceled by the instructor, you will receive a credit on your account.
The Y does not require contracts, therefore you may cancel your membership at any time. A minimum 10-day notice is required to cancel your bank draft. Please visit www.kenoshaymca.org/membership/membership-cancellation to submit a cancellation form online. You may also fill out a cancellation form at the Member Service Desk or send an email to info@kenoshaymca.org. You will receive a follow-up email to confirm your cancellation has been processed. Refunds are not given for paid-in-full memberships canceled early.
The billable member must request cancellation.
Loyalty Members who cancel and do not rejoin within 30 days, lose any applicable Loyalty Program benefits, and will be a Standard Member upon rejoining.
Memberships may be put on “hold” one time per calendar year for a minimum of 3 months. This provides an extended leave from your membership. There is a $10 monthly convenience fee for this service. If you are unable to participate due to a medical condition, you may request a medical leave without monthly dues with documentation from your doctor.
The Y reserves the right to charge a $30 service fee on all EFT’s, returned checks, and reoccurring declined credit card charges.
In order to provide a safe and positive experience for the youth of our community, the following guidelines related to facility use by YMCA members and guests will apply.
FACILITY AGE GUIDELINES
The following guidelines apply to all youth not participating in a supervised, structured program while in the facility.
- Ages 11 and younger: Are required to have a responsible adult actively supervising them when accessing the facility. Both the child and supervising adult are required to have a valid membership or day pass. Kids’ Club is available; click HERE for specifics.
- Ages 12-17: Are allowed to access the facility with a valid membership or day pass without a responsible adult present, provided a signed Youth Code of Conduct (youth permission form) is on file.
All participants are required to follow the age-specific policies for each area of the facility as outlined below. Orientation to the facility and equipment is strongly recommended.
AGE GUIDELINES FOR SPECIFIC AREAS
- Free Weight/Cardiovascular Areas:
- Ages 11 and younger: Are not permitted to use the equipment.
- Ages 12-13: Are required to have a responsible adult actively supervising them while using equipment. Youth who successfully complete a Youth Strength Orientation may use equipment independently.
- Ages 14+: Are allowed to use the equipment without supervision.
- Whirlpool/Sauna/Steam: Members & guests need to be 15 years old to use these facilities.
- Locker/Shower Facilities: Youth age 5 and over are required to use the same gender locker room and be accompanied by a supervising individual. The Family Locker Room is also available.
- Exercise Classes: Participants need to be 14 years old. Youth ages 11-13 may participate with a supervising individual if they are willing and able to follow class structure.
- Walking Track: Youth ages 12-13 are required to complete the Youth Strength Training Class to use this area. Youth age 11 and younger may utilize track if directly supervised by an adult.
- Rockwall: Ages 5-9 require direct supervision for Open Climb.
KUENY AQUATIC CENTER POLICIES
LIFEGUARDS AND ADULT SUPERVISION
Our aquatic staff of American Red Cross certified lifeguards strives to maintain the highest standards possible. The goal is to provide patrons with a safe, clean atmosphere in which families can enjoy aquatic fitness and recreation. The purpose of the aquatic staff is not to supervise your child, but to ensure the safety of all facility patrons by preventing and responding to emergencies. Therefore, parents are expected to closely supervise their children and assist in enforcing the policies for the safety and enjoyment of all patrons.
The following guidelines apply to youth not participating in a supervised, structured program.
- Ages 0-6: A responsible adult is required to always be in the pool with the swimmer.
- Ages 7-11: Swimmer is required to have a responsible adult in the pool observation area (see below). The adult is required to be in the water if the child cannot pass the deep end test or stand in the pool.
- Instructional Pool Observations Areas: If not in the water, the adult must remain on the pool deck or sit on the benches in the Instructional Pool viewing area.
- Lap Pool Observations Areas: If not in the water, the adult must be on the bleachers or the pool deck.
- Ages 12+: Are subject to the deep end swim test at the lifeguard’s discretion. However, a responsible adult does not have to remain in the pool area.
- The ratio of children under the age of 8 to one responsible adult should not exceed three children.
The lifeguard or other aquatic staff may require the responsible adult to be in the water within arm’s reach of the swimmer, in the water with the swimmer, or remain in the area regardless of age depending on the skills of the swimmer(s).
Lap Pool deep-end swim test: Jump in and level off before beginning to swim, then swim to the lifeguard chair in the middle of the pool using a front paddling stroke, tread at that spot for 15 seconds, swim to the end, and then float at the start for 15 seconds, without assistance.
Instructional Pool deep-end swim test: Jump in and level off before beginning to swim, then swim to the lifeguard chair in the middle of the pool using a front paddling stroke, tread at that spot for 15 seconds, swim back to the start, and then float at the start for 15 seconds, without assistance.
